1. Scope and controller
This Privacy Policy applies to nexilume.com and related corporate pages operated by Nexilume AI LLC. It does not govern a customer deployment, product account, private-preview environment, or service covered by a separate privacy notice or agreement.
Nexilume AI LLC is responsible for the personal information described here.
2. Information we collect
The website currently has no account registration, web contact form, checkout, or advertising profile. We process only limited information needed to operate the site and respond to communications.
- Contact information and message content you send by email, including your name, email address, organization, role, request, and attachments.
- Technical request information that hosting and network providers may process to deliver and protect the site, such as IP address, browser and device type, requested URL, referring page, timestamps, approximate region derived from IP, and security events.
- Business correspondence and records created when we respond, evaluate a use case, or discuss a potential relationship.
3. Cookies and analytics
As of the effective date, Nexilume AI does not use advertising cookies, behavioral advertising pixels, or third-party analytics on this corporate website. The site does not use cookies to build visitor profiles.
Hosting and security providers may use strictly necessary network technologies to deliver content, balance traffic, prevent abuse, and maintain security. If we add non-essential analytics or advertising technology, we will update this Policy and provide any notice or choice required by law.
4. How we use information
We use personal information only for legitimate business and operational purposes, including:
- Responding to product, support, research, media, billing, partnership, funding, or recruiting inquiries.
- Evaluating use cases and preparing requested discussions or proposals.
- Operating, securing, debugging, and improving the website.
- Maintaining business records, preventing fraud or abuse, enforcing terms, and complying with law.
5. Legal bases where applicable
Where a law requires a legal basis, we process information to take steps you request before a contract, perform a contract, pursue legitimate interests in operating and securing our business, comply with legal obligations, or based on consent where we specifically request it. You may withdraw consent without affecting earlier lawful processing.
6. How we disclose information
We may disclose information to hosting, network, email, security, collaboration, and professional-service providers that process it for us; to advisers and counterparties under appropriate duties; when required by law or necessary to protect rights and safety; or in connection with a merger, financing, acquisition, reorganization, or sale of assets.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising and have not done so during the preceding 12 months.
7. Retention
We retain personal information only as long as reasonably needed for the purpose collected, including responding to a request, maintaining business and security records, complying with legal obligations, and resolving disputes. Retention varies with the nature of the communication and applicable requirements, after which information is deleted or de-identified where practical.
8. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection; to withdraw consent; or to appeal or complain to a privacy authority. You may also have a right not to receive discriminatory treatment for exercising a privacy right.
Send requests to [email protected]. State your jurisdiction and request. We may take reasonable steps to verify identity and authority. Rights may be subject to legal exceptions, and an authorized agent may be required to provide proof of authority.
9. International processing
Nexilume AI is based in the United States. Information may be processed in the United States and other countries where our providers operate. Those countries may have different data-protection laws. Where required, we use an appropriate legal mechanism for transfers.
10. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No transmission or storage system is completely secure, so we cannot guarantee absolute security. Do not send passwords, private keys, sensitive personal information, or confidential engineering data through an unsolicited email.
11. Children
The corporate website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site. Contact us if you believe a child has provided such information.
12. Changes
We may update this Policy as our website and practices change. We will post the revised version here and change the effective date. We will provide additional notice when required by law for a material change.
13. Contact
Privacy questions and requests may be sent to [email protected].